At cubcadety, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your Snow Blower or Power Snow Shovel, we offer a hassle-free returns and refunds policy.
Free Returns
We offer a generous 30-day return window for all our products. If you decide that your cubcadety purchase doesn’t meet your expectations, you may return it within 30 days from the date of delivery. The return process is entirely free for our customers within the United States.
Eligibility for Returns
To be eligible for a return, the item must be in the same condition as when you received it. It should be unused, in its original packaging, and include all the accessories and documents that were included with the original shipment.
Initiating a Return
To initiate a return, please follow these steps:
Contact our customer support team at contact@regits-1061fbc.ingress-baronn.ewp.live and provide your order number and reason for the return. Our team will guide you through the return process and provide you with a return label.
Pack the item securely in its original packaging along with all the included accessories and documents.
Affix the provided return label to the package.
Drop off the package at your nearest shipping carrier’s location.
Refunds
Once we receive your returned item and verify that it meets our return criteria, we will process your refund. Refunds will be issued to the original payment method used during the purchase.
Refund Timeframe
Refunds typically take 5-7 business days to process from the date we receive the returned item. The time it takes for the refund to reflect in your account may vary depending on your payment provider.
Exchanges
If you wish to exchange your item for a different one, please initiate a return as outlined above and place a new order for the item you want. Exchanges are subject to the same terms and conditions as returns.
Damaged or Defective Items
In the event that your cubcadety product arrives damaged or defective, please contact us immediately at contact@regits-1061fbc.ingress-baronn.ewp.live. We will work with you to arrange a return, replacement, or refund, depending on your preference.
Contact Information
If you have any questions or need further assistance regarding our Returns & Refunds Policy, please feel free to reach out to us at:
Cubcadety Shop
2273 Dudley Ave,
St Paul, MN 55108,
USA
Email: contact@regits-1061fbc.ingress-baronn.ewp.live
We are here to ensure your satisfaction and make the return process as smooth as possible. Your happiness is our priority, and we appreciate your trust in cubcadety.
Last Updated: October 2023